Product
Leader_

Senior Product Manager, Findability Experience

A proven top performer with a track record of consistent delivery on four major cross-platform initiatives in the first year, including an experience-wide redesign, Circle Loyalty relaunch, generative AI application in search, and context-aware experiences. Achieved 5% improvement in search performance and drove $1M+ monthly revenue through innovative features.

• Pioneered Target's first generative AI application in search, directing a 15-person team to deploy a guided experience for 1% of annual search volume
• Delivered 3 context-aware experiences for discretionary product shoppers estimated to lift search revenue by 1%
• Generated > $1M in search revenue every 30 days by spearheading the launch of Target Circle Deals filtering functionality

Lead Product Manager, Search, Trade, and Inventory

Promoted to Lead Product Manager for re-platforming search and redesigning the user experience, improving the click-through rate and 30-day performance by 5%. Managed inventory, trade, pre-owned, and warranty value streams. Cut real-time inventory visibility latency from a daily refresh and created a retro-gaming category strategy. Proven track record in driving product strategies and achieving results in gaming and retail.

• Launched real-time inventory servicing in a Texas store, eliminating redundant inventory data sources to reduce order cancellations caused by in-store discrepancies
• Developed and delivered the alpha version of a store fulfillment administration portal, empowering administrators to manage fulfillment eligibility for 3,000 stores and handle orders requiring manual intervention while keeping store fulfillment decline rates below 2%

• Developed and released a search API and administration capability, resulting in a 5% increase in search result click-through rate while maintaining overall checkout rates.
• Launched a "Get It Fast" user experience, enabling customers to easily find products available for store pickup or same-day delivery, driving a 3-5% growth in daily average store pickup orders and boosting profit margins
• Spearheaded the redesign of the discovery user experience, including features like "Shop My Store," optimized image assets, and elimination of redundant network calls. This resulted in a 25% reduction in page load times while serving millions of sessions monthly
• Continuously improved search relevance, focusing on high-volume search terms (representing 80% of monthly volume) through curated searches and retiring 60% of legacy search-driven redirects. Equipped site merchandising teams with insights on top "zero results" search phrases to further enhance the customer experience

• Led a 25-person cross-functional team in the development, testing, and configuration of identity verification workflows for the launch of the William Sonoma co-branded credit card to mitigate the risk of fraudulent applications while maintaining a streamlined customer experience
• Established a 100-member cross-business platform community and newsletter, fostering collaboration and driving component reuse across the organization

• Developed and implemented a new enterprise search strategy, resulting in a 30% improvement in search relevancy and user satisfaction
• Led architecture modernization initiatives across 400+ applications, reducing technical debt by 25%

• Led development of a gamification platform that increased candidate engagement by 40% and reduced hiring time by 25%
• Managed a team of 8 developers and designers, delivering 4 major platform releases

Explore Interactive

• Developed a go-to-market strategy for an educational technology startup to raise $130k in funding. Managed the request for proposal process to select an engineering partner for launching the minimum viable product

Digital Technology Leadership Program

• Achieved top ratings in four 6-month Corporate IT assignments, gaining experience in UI redesign, data center management, application architecture, and cybersecurity

Deep Run High School

• As chair of the advisory board, directed efforts to improve the program through new course development, connected students to internships, and identified student project sponsors